FAQs

• To make an appointment at City Hospital, you can use our online appointment booking system on our website.

• Oriana Pharmacy does not require appointments. You can simply visit the pharmacy during its operating hours.

City Hospital’s visiting hours are 24/7, seven days a week. However, please note that certain units or wards may have specific visiting restrictions or limited hours for the well-being of patients. For more details on our hospital services, emergency care, and patient support, visit our website or call or WhatsApp us at +971 565 770 831.

• City Hospital accepts a wide range of insurance plans. We work with major insurance providers to ensure that our patients can receive the care they need. For specific details about insurance coverage, please contact our billing department or check with your insurance provider directly. Or Visit the link for all Insurance Providers

• Oriana Pharmacy accepts most insurance plans. Please bring your insurance card with you when visiting the pharmacy for medication pickup.

City Hospital offers ample parking facilities for patients and visitors. We provide both open parking lots and covered parking garages. Parking fees may apply, and rates can be found at designated parking areas.

To access your medical records, please contact City Hospital’s medical records department. They will guide you through the process, which may involve completing a release of information form or providing identification documents.

At City Hospital, we value your feedback. You can provide feedback or file a complaint by contacting our patient relations department. They will assist you in addressing your concerns and ensuring a satisfactory resolution.

City Hospital offers various job and volunteer opportunities. To explore available positions or volunteer programs, please visit our “Careers” section on our website. You can find information on how to apply or express your interest.